FAQ

Most DermaVeen products do not contain gluten.

The exception is our Hair + Scalp Soothing Oatmeal Conditioner, which contains hydrolysed wheat protein.

DermaVeen products are also made with colloidal oatmeal. While oats themselves don’t contain gluten, they do contain a small amount of the protein found in gluten that may not suit everyone with gluten allergies. However, as DermaVeen products are applied to the skin (not eaten), they are generally well tolerated.

DermaVeen products do not contain lactose.

Some DermaVeen products contain tree nuts. This includes:

– Moisture Bright Eye Cream contains apricot kernel oil

– Hydrating Facial Moisturiser contains almond oil and macadamia seed oil

– Extra Hydration Intensive Moisturising Cream and Baby Calmexa Extra Rich Moisturising Cream contain shea butter. Please note shea butter is derived from the nut of a shea tree but is not classified as a tree nut allergen.

DermaVeen products do not contain egg products.

DermaVeen products do not contain fish or crustacean ingredients.

DermaVeen products do not contain dairy, milk or milk products.

The majority of DermaVeen products do not contain sesame. However, the DermaVeen Ultra Hydrating Cleanser contains sesame seed oil.

The majority of DermaVeen products do not contain animal-derived ingredients. However, DermaVeen Sensitive Sun Invisible Fluid SPF50+ and DermaVeen Sensitive Sun Face & Body Cream SPF50+ contain beeswax.

No, DermaVeen products are formulated without added fragrance or perfume to be gentle on sensitive skin. A small number of products (Daily Nourish Soap Free Cleansing Bar, Extra Hydration Shower & Bath Oil, and Extra Hydration Hand Cream) contain a preservative called benzaldehyde, which naturally has a mild almond like scent.

Yes, most DermaVeen products include preservatives (such as phenoxyethanol or sorbic acid). However, our Sensitive Relief Eczema Prone Skin Bath Soak and Sensitive Relief Eczema Ointment are preservative free.

Most DermaVeen products are sulphate free.

Some of our wash and shampoo products (including the Daily Nourish Soap Free Wash and Hair + Scalp Shampoos) use a gentle sulphate (SLES) to help create a foaming effect.

DermaVeen products do not contain alcohol (ethanol).

DermaVeen products do not contain lanolin.

DermaVeen products do not contain latex.

DermaVeen products do not contain colours or dyes.

DermaVeen products do not contain microbeads.

Some DermaVeen products have been specifically tested and confirmed to be non comedogenic (meaning they won’t clog pores), including our Ultralight Day Lotion SPF 50+, Regenerating Night Cream, and Moisture Bright Eye Cream.

Other DermaVeen products haven’t undergone comedogenicity testing.

There is no standard definition for the term ‘toxic free’. However, DermaVeen products are formulated for sensitive skin, free from common irritants such as fragrances, soap and parabens, and with ingredients known to be well tolerated.

No, DermaVeen products do not contain sulphur.

However, some products may contain sulphates (as mentioned in the sulphate FAQ above). While sulphates are made up of sulphur, they are very different ingredients.

Yes, DermaVeen is formulated for dry, sensitive and eczema prone skin. All products are dermatologically tested and free from common irritants. Our Sensitive Relief Eczema range is specifically designed to help relieve symptoms of mild eczema.

DermaVeen products are specifically formulated for dry, sensitive and eczema- and dermatitis-prone skin. All DermaVeen products are dermatologically tested and free from common irritants. The Sensitive Relief Eczema range of moisturisers are specifically formulated for the symptomatic relief of mild eczema.

Yes, DermaVeen is formulated with 100% natural colloidal oatmeal, known to help soothe and calm dry, itchy skin. All products are dermatologically tested and free from common irritants, making them suitable for sensitive, dry, itchy skin.

DermaVeen is specifically formulated for dry and sensitive skin. It is suitable to use on all skin types. However, it is not specifically indicated for the treatment of psoriasis.

We suggest that you seek the advice of a healthcare professional, as they can physically examine your skin and make an appropriate recommendation.

DermaVeen is specifically formulated for dry and sensitive skin. It is suitable to use on all skin types. However, it is not specifically indicated for the treatment of rosacea.

We suggest that you seek the advice of a healthcare professional, as they can physically examine your skin and make an appropriate recommendation.

DermaVeen is specifically formulated for dry and sensitive skin. It is suitable to use on all skin types, including acne prone skin. However, it is not specifically indicated for treating acne.

The DermaVeen Ultralight Day Lotion SPF 50+, DermaVeen Regenerating Night Cream and DermaVeen Moisture Bright Eye Cream are non-comedogenic (won’t clog pores). For other DermaVeen products, we do not claim non comedogenic as the products have not undergone comodeogenicity testing.

DermaVeen products are formulated to soothe and hydrate dry, sensitive skin, which may help comfort skin after sun exposure. However, they are not specifically indicated for treating sunburn. For prevention, DermaVeen offers SPF50+ sunscreens that help protect against sunburn and UV damage.

Yes, DermaVeen’s Face range is designed for gentle daily care of dry and sensitive facial skin.

Many of our body products may also be suitable for use on the face, but we recommend patch testing first.

DermaVeen products are specifically formulated to gently care for dry and sensitive skin, helping to hydrate, soothe and support the skin’s natural barrier. While DermaVeen is not specifically formulated as an anti-ageing range, maintaining well hydrated, healthy skin can help improve overall skin appearance.

The DermaVeen Face range provides a gentle, daily regime with carefully selected ingredients to renew your skin combined with effective anti-ageing benefits.

In addition, DermaVeen Sensitive Sun SPF 50+ products provide broad-spectrum UVA and UVB protection, which can help protect the skin from sun-related damage and aid in the prevention of premature skin ageing.

Please follow usage directions on your individual DermaVeen products

DermaVeen products are formulated to be gentle and suitable for dry and sensitive skin, and can generally be used on most external areas of the body. Our products are dermatologically tested, hypoallergenic and free from common irritants, making them suitable for sensitive skin. However, private areas such as the genital area can be particularly delicate, and care should be taken to avoid contact with mucosal surfaces and to rinse thoroughly after use. If irritation occurs, discontinue use and consult a healthcare professional.

While DermaVeen is gentle and suitable for sensitive skin, it hasn’t been tested for tattoo aftercare. It’s best to follow your tattoo artist’s aftercare advice, as freshly tattooed skin requires specific care. If irritation occurs, discontinue use and consult a healthcare professional.

DermaVeen products are formulated to be gentle and suitable for dry and sensitive skin, and can be used on most external areas of the body. They are dermatologically tested, hypoallergenic, and free from common irritants. However, DermaVeen products are not specifically formulated for use on the lips. As the lip area is delicate and products may be accidentally ingested, it is recommended to use products specifically designed for lip care. If irritation occurs, discontinue use and consult a healthcare professional.

Soap-free washes gently cleanse without stripping the skin’s natural oils like regular soap can, helping to keep skin hydrated and maintain its protective barrier—especially important for dry or sensitive skin.

Shake well before use.

– In the shower: apply directly to wet skin

– In the bath: add ~20 mL to water and stir

After bathing, gently pat skin dry and follow with a DermaVeen moisturiser for best results.

Take care as surfaces may become slippery.

Visit our product page HERE and filter by product type (e.g. cleanser or moisturiser), then select your skin concern.

You’ll see a tailored list of products to suit your needs, with more details available on each product page.

Regular moisturising is very important when it comes to managing dry and sensitive skin. It is best to seek advice from your health professional if you are using any corticosteroids or prescription topical solutions for your dry skin to find the best routine for you.

Yes, DermaVeen sunscreens are specifically formulated for sensitive skin.

They’re suitable for a range of skin types, including dry, itchy, and eczema or dermatitis prone skin.

DermaVeen sunscreen products (DermaVeen Sensitive Sun SPF 50+, DermaVeen Sensitive Sun Invisible Fluid SPF50+, DermaVeen Ultra Light Day Lotion SPF50+) are chemical sunscreens.

Yes. We take our commitment to sun safety extremely seriously and pride ourselves on the quality and the safety of our products

Sunscreens sold in Australia must comply with strict Australian Standards, and iNova complies with all applicable regulations and industry best practice. We confirm that iNova has tested all DermaVeen sunscreen products to ensure they meet SPF and broad spectrum protection claims (and other label claims) in a range of accredited testing laboratories in accordance with the Australian Standards.

Additionally, every batch produced goes through stringent quality control testing before it is released for sale to confirm that it has been manufactured to the same formulation that has gone through SPF testing.

There’s currently no universal definition for “reef safe” or “reef friendly,” and given the regulations in this area are continually evolving, DermaVeen does not make specific reef friendly claims.

No, the DermaVeen Hair + Scalp Shampoos contain sodium laureth sulfate (SLES) as the foaming agent.

Yes. DermaVeen Hair + Scalp products are specifically formulated for dry, flaky and sensitive scalps. They contain natural colloidal oatmeal, which helps soothe irritation, hydrate and support the skin barrier, while gently cleansing without stripping natural oils.

The DermaVeen Hair + Scalp range of shampoos can help manage dandruff associated with a dry, sensitive scalp.

We haven’t specifically formulated our Shampoos and Conditioners for use on curly hair.

The DermaVeen Hair + Scalp range of conditioners may be used on the scalp. The usage directions involve massaging into the hair + scalp, focusing on mid-lengths to ends.

DermaVeen’s Soap-Free Washes can be used all over body, but they have not been formulated as a shampoo so we are unable to recommend using it to wash your hair.

DermaVeen has an exclusive Baby range that has been specially formulated for baby’s delicate skin. Many other DermaVeen products, such as washes, moisturisers and bath soaks are also suitable for use in infants and children. Please visit specific product pages for more information.

DermaVeen Baby products aren’t specifically formulated for skin affected by teething rash, however the DermaVeen Baby Moisturising Lotion and DermaVeen Baby Moisturising Cream formulations are designed to hydrate and nourish delicate baby skin as well as calm and soothe itch & irritation.

OatActiv+^® is 100% natural colloidal oatmeal and is a key ingredient across the DermaVeen range.

It works in three ways:

• SOOTHES skin prone to itch and irritation through antipruritic and antioxidant properties
• HYDRATES by acting as a natural emulsifier and humectant and preventing skin moisture loss to soften skin
• PROTECTS by restoring the fatty matrix between skin cells helping replenish the skin barrier

You can learn more about 100% natural colloidal oatmeal here

Colloidal oatmeal is finely ground whole oat kernels, versus the whole oat kernels.

Colloidal oatmeal is a well-recognised skincare ingredient that is made up of a number of compounds that translates to many skin benefits, including cleansing, buffering and soothing actions as well as moisturisation, barrier protection and antioxidant activitites.

Colloidal oatmeal can help soothe skin affected by eczema. Research has shown that colloidal oatmeal can help relieve dryness, soothe itch and irritation, while supporting the skin’s natural barrier.

OatActiv+^® products can be used on all skin types, including dry or sensitive skin.

OatActiv+^® is 100% natural Colloidal Oatmeal, which is rich in a number of compounds with many skin benefits to help support the protective barrier of eczema-prone skin.

DermaVeen is proudly not tested on animals.

The majority of DermaVeen products do not contain any ingredients of animal origin (all ingredients are either synthetic or plant-based) and are suitable for vegetarians and vegans. However, DermaVeen Sensitive Sun Invisible Fluid SPF50+ and DermaVeen Sensitive Sun Face & Body Cream SPF50+ contain beeswax.

DermaVeen products do not have halal certification.

The majority of DermaVeen products are made in Australia. However, the DermaVeen Hyaluronic Acid + Pro Vitamin B5 Hydrating Serum and DermaVeen Vitamin C + Niacinamide Brightening Serum are made in Thailand.

iNova Pharmaceuticals is the sponsor of the DermaVeen brand.

The DermaVeen range contains natural, naturally sourced and synthetic ingredients.

All DermaVeen products are dermatologically tested

It means the product has been tested on human skin for its potential to cause irritation and sensitisation (allergic reactions) to ensure it’s gentle and suitable for sensitive skin.

The test involved is called Repeat Insult Patch Testing (RIPT). This is conducted on a large group of study participants (100 being the most typical number) and involves applying the product to the skin and covering it with a semi-occlusive patch (a patch that is open on two sides, allowing some air to flow) for a period of 24 hours. The skin is then assessed. This process is conducted multiple times over a three week period.

All DermaVeen products are hypoallergenic.

The majority of DermaVeen products are pH-balanced to support optimal skin function (between 4.5-5.5pH). Some products however are not including DermaVeen’s Foaming Facial Cleanser and sunscreens due to their action.

The DermaVeen range is safe to use during pregnancy. The products are applied topically on the top layer of the skin, hence absorption into the body is minimal, if any. It is recommended that you refer to your doctor/specialist/pharmacist for further advice before using this product during pregnancy. Also, when trying a new product for the first time, it is always recommended to perform a patch test by applying a small amount on a small area of skin to determine its suitability for your skin type.

To open a new DermaVeen pump bottle, press the nozzle cap firmly down into the base of the pump, hold the ridged collar just below it tightly, and twist the nozzle in the direction of the embossed arrow (counter-clockwise/left) until the pump pops up.

DermaVeen products are available in all good pharmacies, Coles, Woolworths and Amazon. Visit our Where to Buy page to find your closest retailer or to buy online.

Please contact our Customer Service team to find out the availability of your favourite product – it may have been renamed, or perhaps the label has had a refresh.